Your data protection rights
Tide-badger is committed to protecting the personal data of all individuals who interact with our website and services. While we are an Australian company primarily serving Australian customers, we recognise the importance of data protection principles established by the General Data Protection Regulation (GDPR) for visitors from the European Economic Area.
Tide-badger acts as the data controller for personal information collected through this website. Our contact details are:
Tide-badger
142 Solar Avenue
Sydney, NSW 2000
Australia
Email: [email protected]
We process personal data based on one or more of the following legal grounds:
If you are located in the European Economic Area, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you and information about how we use it.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you.
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by a further two months, in which case we will inform you.
We may need to verify your identity before processing your request. In certain circumstances, we may not be able to comply with your request, in which case we will explain the reasons.
As an Australian company, data collected through our website may be processed and stored in Australia. If you are located in the EEA, this constitutes a transfer of your personal data to a third country. We take appropriate safeguards to ensure that such transfers comply with applicable data protection laws.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Criteria used to determine retention periods include legal requirements, the nature of the data, and our legitimate business needs.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this would be the data protection authority in your country of residence.
We may update this GDPR information page from time to time. We encourage you to review this page periodically for any changes.